To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Testimonials
Erin D, 03/06/2024
After being stranded the night before with no gas, barely a charge on my phone and waiting on roadside assistance that never showed I was super frustrated. Ubered home before my phone died to start over again today. Submitted my request through insurance for a new roadside assistance claim and it was 100% improvement from the night before. Grayson was amazing had my car filled with gas and stayed to make sure it started! I would definitely recommend them for their quality, reliability, customer service and going above and beyond!